Question 1

What guitar brands do you carry?

Accepted Answer

Altitude Guitar carries a curated selection of premium brands including Gibson, Fender, PRS, Martin, Taylor, and many boutique makers. Our inventory changes regularly — browse our full collection online or contact us to ask about specific brands.

Question 2

Do you ship guitars nationwide?

Accepted Answer

Yes, we ship to all 50 states. Guitars are carefully packed and insured for safe transit. Shipping rates and delivery times are calculated at checkout based on your location.

Question 3

What is your return policy?

Accepted Answer

We offer a 7-day return window on most items. Instruments must be returned in the same condition as received. Please contact us before returning any item to receive a return authorization.

Question 4

Do you offer financing options?

Accepted Answer

Yes, we offer financing through several third-party providers. Financing options are displayed at checkout. Approval is subject to credit evaluation.

Question 5

Do you buy or consign used guitars?

Accepted Answer

We do purchase and consign select used instruments. If you have a guitar you're looking to sell or consign, reach out to us with photos and details and we'll get back to you with an offer.

Question 6

Can I get a guitar setup or repaired?

Accepted Answer

We offer professional setups, fret work, and general repairs. Contact us to schedule a service appointment or to get a quote for your specific needs.

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